--- title: Donor Management & Fundraising Blog | Susan Orr | Arreva description: Susan Packard Orr founded Telosa Software (formerly named the Technology Resource Assistance Center) in 1986 to provide computer consulting services and software exclusively to the nonprofit sector. She has spent a lifetime serving in leadership positions in the sector, including as chairman of the board of the David and Lucile Packard Foundation for over 20 years. She continues to serve on that board, as well as the Monterey Bay Aquarium, The Lucile Packard Foundation for Children’s Health and the National Audubon Society. Her past board service includes Stanford University and Hewlett-Packard Company. Susan has been an active fundraising volunteer, serving as campaign chair and on the campaign cabinet for numerous capital campaigns. This experience has given her great respect for the professional fundraisers who do so much to further the causes of their organizations. Susan holds an M.S. in computer science from New Mexico Tech and an M.B.A. and B.A. in economics from Stanford University. Susan is an avid birder and chairs the global advisory group for BirdLife International. She loves to travel and find beautiful birds in every corner of the world. She lives in Palo Alto with her husband. 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She has spent a lifetime serving in leadership positions in the sector, including as chairman of the board of the David and Lucile Packard Foundation for over 20 years. She continues to serve on that board, as well as the Monterey Bay Aquarium, The Lucile Packard Foundation for Children’s Health and the National Audubon Society. Her past board service includes Stanford University and Hewlett-Packard Company. Susan has been an active fundraising volunteer, serving as campaign chair and on the campaign cabinet for numerous capital campaigns. This experience has given her great respect for the professional fundraisers who do so much to further the causes of their organizations. Susan holds an M.S. in computer science from New Mexico Tech and an M.B.A. and B.A. in economics from Stanford University. Susan is an avid birder and chairs the global advisory group for BirdLife International. She loves to travel and find beautiful birds in every corner of the world. She lives in Palo Alto with her husband. They have two children and four grandchildren. ## Mastering the Grant Life Cycle: A Look at the Award Phases [![Mastering the Grant Life Cycle: A Look at the Award Phases](https://blog.arreva.com/hubfs/Low%20Res%20WebP%20Blog%20Images/10-Components-Successful-Grant-Writing.png)](https://blog.arreva.com/your-new-best-friend-get-to-know-the-grant-life-cycle) 05/29/2023 The grant life cycle plays a pivotal role in a nonprofit organization's quest to obtain funding for... [Read More](https://blog.arreva.com/your-new-best-friend-get-to-know-the-grant-life-cycle) ## Year-end Giving – Paying Attention To Your Special Friends [![Year-end Giving – Paying Attention To Your Special Friends](https://blog.arreva.com/hubfs/YearEndGiving_BlogGraphic-19.png)](https://blog.arreva.com/year-end-giving-paying-attention-to-your-special-friends) 07/18/2019 You are probably in the middle of planning your year-end fundraising push. Perhaps you have... 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[Read More](https://blog.arreva.com/nonprofit-data-diaries-part-1-communication-and-solicitation) ## Online Giving in Capital Campaigns [![Online Giving in Capital Campaigns](https://blog.arreva.com/hubfs/Man_Writing_Small.jpg)](https://blog.arreva.com/online-giving-in-capital-campaigns) 05/23/2018 When you think of capital campaigns, you probably focus on major gifts. After all, those are what... [Read More](https://blog.arreva.com/online-giving-in-capital-campaigns) ## Reflections on my Capital Campaign Volunteer Experience [![Reflections on my Capital Campaign Volunteer Experience](https://blog.arreva.com/hubfs/Low%20Res%20WebP%20Blog%20Images/Reflections-Capital-Campaign-Volunteer-Experience.webp)](https://blog.arreva.com/reflections-on-my-capital-campaign-volunteer-experience) 03/19/2018 I have been a volunteer on at least eight capital campaigns over the past 25 years. On some I was a... [Read More](https://blog.arreva.com/reflections-on-my-capital-campaign-volunteer-experience) ## How to Involve Your Volunteers in Capital Campaign Fundraising [![How to Involve Your Volunteers in Capital Campaign Fundraising](https://blog.arreva.com/hubfs/volunteers-sunset-blog.jpg)](https://blog.arreva.com/how-to-involve-your-volunteers-in-capital-campaign-fundraising) 03/12/2018 Capital campaigns typically follow the 80/20 rule: 80% of the money comes from the top 20% of the... [Read More](https://blog.arreva.com/how-to-involve-your-volunteers-in-capital-campaign-fundraising) ## Nonprofit Overhead: A Dangerous Success Metric [![Nonprofit Overhead: A Dangerous Success Metric](https://blog.arreva.com/hubfs/Blog%20Images/coins-currency-investment-insurance-128867-973031-edited.jpeg)](https://blog.arreva.com/nonprofit-overhead-a-dangerous-success-metric) 09/15/2017 The other morning, while driving to work and listening to the radio, I found myself yelling at an... 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